Privacy Policy

Introduction

This Privacy Policy describes how Cloudwaresoft ("we," "us," or "our") collects, uses, and shares your personal information when you use our services, including our website, applications, and cloud-based solutions.

Information We Collect

Personal Information

We may collect the following types of personal information:

• Name, email address, and contact information
• Account credentials and authentication information
• Billing and payment information
• Professional information such as job title and company
• Communication preferences and support interactions

Usage Information

We automatically collect information about how you use our services:

• IP addresses and device information
• Browser type and version
• Pages visited and time spent on our services
• Log files and error reports
• Performance metrics and analytics data

Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience and analyze usage patterns. You can control cookie preferences through your browser settings.

How We Use Your Information

We use your information to:

• Provide, maintain, and improve our services
• Process transactions and manage your account
• Communicate with you about our services and support
• Analyze usage patterns and optimize performance
• Comply with legal obligations and prevent fraud
• Send marketing communications (with your consent)

Information Sharing

We may share your information with:

• Service providers and business partners who assist in operations
• Third parties when required by law or legal process
• Other parties with your explicit consent
• Successors in the event of a merger or acquisition

We do not sell your personal information to third parties.

Data Security

We implement industry-standard security measures to protect your information, including encryption, access controls, and regular security assessments. However, no method of transmission over the internet is 100% secure.

Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. We will securely delete or anonymize your information when it is no longer needed.

Your Rights

Depending on your location, you may have the right to:

• Access, update, or delete your personal information
• Object to or restrict processing of your information
• Data portability and withdrawal of consent
• Lodge a complaint with a supervisory authority

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

• Email: privacy@cloudwaresoft.com